This Personal Data Privacy Policy (hereinafter referred to as the “Privacy Policy”) defines the procedure for processing and protecting personal data of Users of the RateON service located at the domain name https://rateon.io/ (hereinafter referred to as the “Website”).
Use of the Website означает the User’s consent to this Privacy Policy and the terms of personal data processing.
Definitions
Website / RateON — an online platform for exchanging digital (electronic) currencies, located at https://rateon.io/, including subdomains, APIs, and other means of access related to this Website.
Services — procedures for exchanging digital (electronic) currencies carried out using the functionality of the Website.
Administration — authorized persons managing the Website and processing personal data on behalf of RateON.
User — an individual who has access to the Website via the Internet and uses its functionality. The User confirms that they have reached the age of 18 and that use of the Website is lawful under the legislation of their country of residence.
Personal Data — any information relating to an identified or identifiable natural person, directly or indirectly.
Processing of Personal Data — any action (operation) or set of actions performed on personal data, including collection, recording, systematization, storage, use, transfer, blocking, and deletion.
Cookies — small text files stored by the User’s browser and used to ensure proper operation of the Website and improve user experience.
1. General Provisions
1.1. Use of the Website https://rateon.io/ by the User signifies acceptance of this Privacy Policy.
1.2. If the User does not agree with the terms of this Policy, they must cease using the Website.
1.3. This Policy applies exclusively to the Website https://rateon.io/. RateON does not control and is not responsible for third-party websites that the User may access via links posted on the Website.
1.4. The Administration does not verify the accuracy of personal data provided by the User, except in cases предусмотренных applicable legislation and the AML/KYC Policy.
2. Subject of the Privacy Policy
2.1. This Policy establishes the obligations of the Administration to ensure confidentiality and protection of the User’s personal data provided when using the Website and Services.
2.2. Personal data permitted for processing under this Policy may inсlude, but is not limited to:
- email address;
- contact details;
- technical information (IP address, browser type, operating systеm);
- other data provided by the User voluntarily or as part of AML/KYC requirements.
2.3. Other information is subject to protection and shall not be disclosed, except as provided by this Policy and applicable law.
3. Purposes of Personal Data Processing
The User’s personal data is processed for the purposes of:
- user identification;
- provision of Services and processing of Requests;
- ensuring feedback and support;
- notification of transaction status;
- ensuring Website security;
- prevention of fraud and illegal activity;
- compliance with AML/KYC requirements;
- fulfillment of applicable legal requirements.
4. Conditions for Processing and Storage of Personal Data
4.1. Personal data is processed by lawful means and to the extent necessary to achieve processing purposes or within the timeframes established by applicable legislation.
4.2. The Administration has the right to transfer personal data to third parties (including payment systems, exchanges, AML providers, and other partners) solely to the extent necessary to provide Services or where lawful grounds exist.
4.3. Transfer of personal data to authorized government authorities is carried out only in cases and in the manner prescribed by law.
4.4. The Administration takes reasonable organizational and technical measures to protect personal data from unauthorized access, modification, disclosure, or destruction.
5. Rights and Obligations of the Parties
The User is obliged to:
- provide accurate and up-to-date personal data;
- promptly updаte personal data in case of changes.
The Administration is obliged to:
- use personal data exclusively for the purposes specified in this Policy;
- ensure confidentiality and protection of personal data;
- not disclose personal data without lawful grounds.
6. coоkie Policy
6.1. The Website uses Cookies to ensure proper operation of services and improve user experience.
6.2. The User may manage the use of Cookies through browser settings. Disabling Cookies may result in limited Website functionality.
7. Dispute Resolution
7.1. Prior to filing a lawsuit regarding disputes arising from relations between the User and the Administration, submission of a claim is mandatory.
7.2. A claim shall be reviewed within 30 (thirty) calendar days from the date of receipt.
7.3. This Privacy Policy and related relations are governed by the laws of the Republic of Cyprus.
8. Final Provisions
8.1. The Administration has the right to amend this Privacy Policy without prior consent of the User by publishing the updated version on the Website.
8.2. The new version of the Policy enters into force from the moment it is published on the Website unless otherwise provided by the new version.
8.3. All questions related to this Privacy Policy may be directed to RateON support service.